Compliance is about behaviour. Here’s how to achieve more of it.

Gain the knowledge, practical tools, and confidence to bring a behavioural lens to your compliance role, and get better results from the work you already do.

Compliance is about behaviour. Here’s how to achieve more of it.

Gain the knowledge, practical tools, and confidence to bring a behavioural lens to your compliance role, and get better results from the work you already do.
8 modules
3 to 5 hours
Self-guided
CPD-accredited
Only £300. Bulk discounts available on request.
8 modules
3 to 5 hours
Self-guided
CPD-accredited
Only £300. Bulk discounts available on request.

Understand behaviour, and better compliance follows.

Most compliance programmes rest on a sensible assumption: that if people know the rules, they will follow them. In reality, knowing and doing are two different things, and the space between them is where most compliance issues live.

Behavioural science is simply the study of how people collectively think, feel, and act. Bring that understanding to your compliance work and you can design messages, processes, and training that work with human behaviour rather than against it.

The result is more of the behaviour you need, more of the time.

Best of all, you are probably doing some of this already. This course gives your instincts a name, a structure, and the evidence to back them, so you can apply them deliberately and with confidence.

This is not a fringe idea. It is fast becoming core to the profession.

89

%
of GRC professionals say behavioural science will be valuable to their role.

67

%
describe their job as influencing behaviour and culture.

30

%
are using behavioural science regularly and intentionally, which leaves a real advantage for those who do.

Course Breakdown:

Learn in just 4 hours

What the course covers

Module 01:
Why compliance fails in practice (and what behaviour has to do with it)
See why employees knowing the rules doesn’t always mean following them – and learn to spot the “knowledge vs behaviour” misdiagnosis that derails so many compliance efforts.
Module 02:
A practical introduction to behavioural science (for compliance)
Learn how people actually make decisions – and why that process is often far less rational than we might assume – to build a solid behavioural-science foundation for everything to come.
Module 03:
Behavioural science and the compliance frameworks you already use
Discover how behavioural science complements what you already do – including how it maps on to the Three Lines of Defence model.
Module 04:
Designing processes (and relationships) that make the right behaviour easier
Learn the EAST framework (Easy, Attractive, Social, Timely) and how to use it to make the right action the likely one by applying practical insights such as defaults, friction, and social proof.
Module 05:
Compliance messaging that people actually notice and act on
Apply the ten-step Message Design Checklist – using insights like the messenger effect and salience – to write messages that get noticed and acted on.
Module 06:
Training, guidance and support – learning through a behavioural lens
Build training and support that applies insights like the spacing effect and psychological safety to make learning stick while encouraging people to ask the questions that matter.
Module 07:
Ethics, trust and behavioural compliance
Consider where the line sits between influence and manipulation and apply a simple three-question ethics test (accuracy, autonomy, transparency) so your behavioural approach builds trust rather than eroding it.
Module 08:
What next? Continuing to build behavioural science into your compliance processes
Consolidate everything you’ve learned and leave with a concrete next step for putting it into practice. Plus, see why it all matters more than ever as AI reshapes financial services while still leaving humans at the centre of every system.

What the course covers

Why compliance fails in practice (and what behaviour has to do with it)
A practical introduction to behavioural science (for compliance)
Behavioural science and the compliance frameworks you already use
Designing processes (and relationships) that make the right behaviour easier
Compliance messaging that people actually notice and act on
Training, guidance and support – learning through a behavioural lens
Ethics, trust and behavioural compliance
What next? Continuing to build behavioural science into your compliance processes

“Having completed the course, I was surprised at how much I was already doing that has a genuine foundation in behavioural science. It gave a name to those things and taught me how to apply them properly. I now have so many powerful insights I can meaningfully bring to my work.”

Martin Schofield, senior financial crime compliance professional, UK financial services

Update your compliance skills now

Update your compliance skills now

89% of compliance professionals believe that behavioural psychology will be important to the future of achieving compliance. This CPD accredited course, built with the London Governance and Compliance Academy (LGCA) and developed alongside the Association of Governance, Risk and Compliance (AGRC) will help you update your skills and give you access to new tools that you can apply in your work immediately.
You will learn:
  • How BeSci applies to familiar case studies and specific FCA references and regulations
  • How the insights relate to practice scenarios based on the issues you deal with every day.
  • How you can use these tools in your work right away.

Bulk discounts

available please contact us for more information

Bundle offer

New to the BEHAVES Academy?

Pair your Compliance Course with the BEHAVES Academy and get it half price, saving £200.

Contact us